Privacy policy

Dear Customer,
Pursuant to the current legislation on the protection of personal data (EU Regulation no.679 of 2016), we wish to inform you that the processing of your personal data is carried out with correctness and transparency, for lawful purposes and protecting your privacy and your rights .

The data processing is also carried out with the aid of computerized means for the following purposes:

1. to acquire and confirm your booking of accommodation and ancillary services, and to provide the requested services. Since these are necessary processes for the definition of the contractual agreement and for its subsequent implementation, the provision is mandatory. In case of refusal to provide personal data, we will not be able to confirm the reservation or provide you with the requested services. The processing will cease after your departure, but some of your personal data may or must continue to be processed for the purposes and in the manner indicated in the following points;

2. to fulfill the obligation set out in the "Consolidated Law on Public Security Laws" (article 109 RD 18.6.1931 n. 773) which requires us to communicate to the Police Headquarters, for purposes of public safety, the details of the clients accommodated in accordance with procedures established by the Ministry of the Interior (Decree of 7 January 2013). The provision of data is mandatory, and in case of refusal to provide them we will not be able to host you in our structure. The data acquired for this purpose are not stored by us;

3. to fulfill current administrative, accounting and tax obligations. For these purposes, the processing is carried out without the need to acquire your consent. The data are processed by us and by our representatives, and are communicated externally only in compliance with legal obligations. In case of refusal to provide the data necessary for the aforementioned obligations, we will not be able to provide you with the requested services. The data acquired for these purposes are stored by us for the time required by the respective regulations (10 years, and even longer in the case of tax assessments);

4. to speed up the registration procedures in case of subsequent stays at our facility. For this purpose, after obtaining your consent upon arrival at the facility, which can be revoked at any time, your data will be stored and will be used when you are our guest again for the purposes referred to in the previous points;

5. to send you our promotional messages and updates on the rates and offers made. For this purpose, after obtaining your optional consent, your data will be stored and will not be disclosed to third parties. You can withdraw your consent at any time;

We also wish to inform you that the European Regulation recognizes certain rights, including the right of access and rectification, or cancellation or limitation or opposition to processing, in addition to the right to data portability, if and as applicable (articles from 15 to 22 of EU Regulation no.679 of 2016). You can also lodge a complaint with the supervisory authority, according to the procedures provided for by current legislation.
For any further information, and to assert the rights recognized by the European Regulation, you can contact: Data Controller:

Matteo Roggero